Marc Welti GmbH
Bergstrasse 15
8117 Fällanden
Switzerland
These Terms and Conditions apply to all offers, services, training, coaching, seminars, member areas, digital content and other services provided by Marc Welti GmbH.
By booking, purchasing or using an offer, the client accepts these Terms and Conditions.
The scope of services is defined by the current offer of Marc Welti GmbH.
Marc Welti GmbH expressly reserves the right to adapt or further develop offers, content, procedures, platforms, training locations, dates and organisational processes at any time.
Participation is generally open to people who permanently live in the same household as the dog.
Passing on access data, learning content or member area access to third parties is expressly prohibited.
Likewise, bringing along or involving unregistered third parties in training sessions, calls or member areas is not permitted without the express consent of Marc Welti GmbH.
Digital content, member areas, Zoom calls, learning videos and other content are intended exclusively for the client’s personal use.
Marc Welti GmbH reserves the right at any time to:
There is no entitlement to the permanent availability of individual content or functions.
Personal support is generally provided via WhatsApp, Zoom, telephone or other suitable means of communication.
Replies are given within a reasonable time. As a rule, a response follows within 24 to 48 hours.
There is no entitlement to permanent immediate availability.
Should messages be unintentionally overlooked, the client undertakes to get in touch again.
Training can take place at different locations and may be adapted organisationally at any time.
Marc Welti GmbH expressly reserves the right to adapt training locations, group sizes, dates or procedures at any time.
Group training or further training offers can only be used if, in the view of Marc Welti GmbH, the dog is ready for them.
Remuneration is based on the offer agreed in each case.
Payment by instalments is only possible by individual agreement.
If the client falls into arrears with payments, Marc Welti GmbH is entitled to:
All collection, reminder, legal and enforcement costs are borne by the client.
Payments already made are generally not refunded.
This applies in particular in the case of:
Agreed instalment payments remain owed in every case.
Agreed appointments can be rescheduled up to 24 hours before they begin.
In the case of later cancellations or no-shows, the appointment may be charged in full or counted as used.
Marc Welti GmbH reserves the right to reschedule or cancel appointments, group training sessions or Zoom calls at any time.
This does not give rise to any claim for damages or a refund.
The client undertakes to fully disclose all known health problems, behavioural issues or risks relating to the dog.
The client confirms that:
Dogs that are ill, contagious or unsuitable for training situations may be excluded from training.
Participation in all training sessions, seminars, group training, coaching and Zoom calls, as well as the use of all content, is at the client’s own risk.
Marc Welti GmbH is liable exclusively for damage caused intentionally or through gross negligence.
Any further liability is excluded to the extent permitted by law.
In particular, no liability is accepted for:
The client decides at all times, on their own responsibility, whether and how to apply training content or recommendations.
Marc Welti GmbH does not owe any particular training result.
Success depends substantially on the client’s cooperation, consistency, implementation and behaviour.
No guarantee is given that specific results or goals will be achieved.
Marc Welti GmbH expressly reserves the right to exclude clients or dogs from training in the case of:
The client agrees that photo and video recordings of the dog may be used for marketing, training and advertising purposes.
The client may object to this use in writing at any time.
Clients’ own photo, audio or video recordings are only permitted with the express consent of Marc Welti GmbH.
All learning content, videos, documents, scripts, concepts, methods and materials of Marc Welti GmbH are protected by copyright.
Any transfer, reproduction, publication or commercial use without the express written consent of Marc Welti GmbH is prohibited.
For the duration of the contract and for 24 months thereafter, the client undertakes not to engage or poach any employees, trainers or assistants of Marc Welti GmbH, directly or indirectly, outside of Marc Welti GmbH.
The client likewise undertakes not to enter into any circumvention transactions to the detriment of Marc Welti GmbH.
Marc Welti GmbH undertakes to handle personal client data discreetly and confidentially. How personal data is processed on this website is set out in the privacy policy.
Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.
Swiss law applies exclusively.
Place of jurisdiction is Zurich.
This is a translation for convenience. In case of any discrepancy, the German version of these Terms and Conditions applies: Allgemeine Geschäftsbedingungen.